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{"domain": "dsm.com", "user": "Import dsm.com", "isWillingToRelocate": false, "isUserAuthenticated": false, "isUserETXCandidate": false, "isDomainETX": false, "isCareerPlannerEnabled": false, "isMyApplicationsEnabled": false, "showVeteranEmployerSignUp": false, "candidate": {"enc_id": 0, "fullname": "", "firstname": "", "lastname": "", "skills": [], "email": "", "phone": "", "location": "", "filename": null, "starred_positions": [], "resumeUrl": "", "onboardingCompleted": false, "isUserInPcsIjp": false, "linkedinUrl": ""}, "branding": {"optionalResumeCondition": "{{ true if position.get_workflow_template_id() == '3342' else false }}", "custom_html": {"header": "<script type='text/javascript'>(function ($, window, document) { $(function () {mainMenu();subMenu(); }); function mainMenu() {$(\"nav button\").click(function () { $(\"nav .menu-wrap\").show();});$(\".close\").click(function () { $(\"nav .menu-wrap\").hide();}); } function subMenu() {$('nav ul.main-menu li > 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src=\"https://cdn-static.findly.com/wp-content/uploads/sites/1728/2021/08/31084241/wechat_icon.png\" alt=\"WeChat\" width=\"19\" height=\"17\"></a></div> </div> <a class=\"button\" href=\"https://app.eightfold-eu.ai/careers/join?domain=dsm.com\">Join our talent community</a> </div> </div> </div> <div class=\"footer-bottom\"> <p>\u00a92023 dsm-firmenich \u2013 All rights reserved</p> </div>"}, "custom_head_scripts": {"SUCCESS_FORM_PAGE_LOAD": "<script type='text/javascript'>;(function(p,l,o,w,i,n,g){if(!p[i]){p.GlobalSnowplowNamespace=p.GlobalSnowplowNamespace||[];p.GlobalSnowplowNamespace.push(i);p[i]=function(){(p[i].q=p[i].q||[]).push(arguments)};p[i].q=p[i].q||[];n=l.createElement(o);g=l.getElementsByTagName(o)[0];n.async=1;n.src=w;g.parentNode.insertBefore(n,g)}}(window,document,'script','//d21xzkx9a6yixg.cloudfront.net/2.4.3/sp.js','snowplow'));window.snowplow('newTracker', 'co', 'd.hodes.com', {appId: 'dsm',platform: 'web',contexts: {webPage: false,performanceTiming: 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{"post_talent_network_message": "Thanks for joining our talent community!"}, "nl": {"post_talent_network_message": "Leuk dat je onderdeel bent van onze talentcommunity!"}}, "postTalentNetworkText": {"en": {"post_talent_network_text": "We'll reach out to you if there are roles that match your profile. 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", "postApplyText": "Thank you for your application! If your profile aligns with what we're looking for, we'll be in touch with you soon. If you are not a fit for this role, we'd love to keep your resume on file, just in case a better-suited position opens.", "applySuccessMessage": "Thanks for applying!", "showJobId": 1, "companyName": "dsm-firmenich", "navBar": {"background": "none", "bgColor": "#2C8CC9", "link": "", "opacity": 1}, "applyButton": {"background": "#58A623"}, "uploadResumeModal": {"title": "Welcome to the dsm-firmenich Careers Page!", "subtitle": "Thanks for your interest in working at dsm-firmenich! Simply upload your resume/CV below and our careers site will suggest jobs that match your skills and experience. 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resolviendo casos con soluciones precisas, adecuadas y personalizadas, buscamos fomentar la lealtad y la satisfaccion del cliente, al mismo tiempo que impulsamos mejoras continuas para a\u00f1adir un valor significativo a la experiencia general del cliente. En dsm-firmenich las personas son el corazon de la empresa. Estamos comprometidos con la igualdad de oportunidades de empleo y valoramos la diversidad en el lugar de trabajo. Tus responsabilidades clave: Garantizar que el cliente reciba una atencion excepcional, compromiso continuo y comunicacion proactiva. Liderar el proceso de Order to Delivery (OTD) y asociarse con los Gerentes de Cuenta en la relacion con el cliente, plazos de entrega, precios, valor minimo de pedido e informar cualquier novedad que se presente. Recibir pedidos de clientes a traves de diferentes canales (por ejemplo, correo electronico, Portal, Quick link, EDI), crear pedidos en SAP, comunicar la confirmacion y los cambios a los clientes. Verificar los pedidos recibidos, ej, el chequeo de Disponibilidad para prometer (en acuerdo con Supply Chain / Produccion) para responder al cliente dentro de 48 horas, validacion de la cotizacion del precio del pedido y de los terminos de pago y otras opciones para mejorar el flujo de entrada de pedido. Suministrar al cliente los documentos de exportacion que apliquen al area de customer care. Coordinar entregas oportunas y seguimientos Brindar apoyo a los responsables de la Cobranza al cliente para obtener programacion de pago de facturas vencidas. Manejo de reclamos. Construir relaciones duraderas y de confianza a traves de una comunicacion abierta e interactiva. Nosotros ofrecemos: Una cultura que prioriza la seguridad y el bienestar, tanto fisico como mental de nuestros colaboradores. Un entorno de trabajo que empodera a las personas para que asuman la responsabilidad de su trabajo y se apropien del resultado. Una firme creencia de que trabajar junto con nuestros clientes es la clave para lograr grandes cosas. Anhelo de ser un gran equipo aprendiendo unos de otros para ser una fuerza para el bien, dar vida al progreso y crear un futuro mejor. Tu traes a nosotros: Licenciatura en Logistica, Economia, Administracion de Empresas o carreras afines. Experiencia de al menos 2 a\u00f1os en puesto similar; atencion a clientes, cadena de suministro y logistica. Nivel de ingles intermedio deseable Manejo avanzado de Microsoft 365; nivel de Excel avanzado (macros, tablas dinamicas) PowerBi y SAP deseables, Buen administrador de prioridades, orientado hacia la habilidad para la negociacion y persuasion. Facilidad de palabra, actitud de servicio y gusto por el trabajo en Equipo. El proceso de solicitud \u00bfInteresado en esta posicion? Aplica en linea, cargando tu curriculum a traves de nuestro portal de carreras. Generalmente, el procedimiento estara alineado con el proceso de aplicacion descrito en el website de carreras de dsm-firmenich. Para dudas sobre la aplicacion, contactar a Julieta Gamboa (julieta.gamboa@dsm-firmenich.com) Debido a regulaciones de privacidad, solo podemos interactuar activamente con aplicaciones que se hayan hecho a traves del portal. Compromiso de Igualdad de Oportunidades dsm-firmenich se dedica por completo a la inclusion porque cuando las personas se sienten comprometidas y empoderadas, su creatividad e innovacion impulsan un progreso sin precedentes. Nuestro objetivo es construir un lugar de trabajo donde las oportunidades sean realmente iguales, para que todos puedan prosperar. No discriminamos: en dsm-firmenich hay sitio para todos. dsm-firmenich es un empleador que ofrece igualdad de oportunidades y accion afirmativa, la gente de dsm-firmenich es tan diversa como nuestros clientes. Para nosotros, eso incluye el compromiso de garantizar la igualdad de oportunidades de empleo para todos los solicitantes y empleados. Las decisiones de empleo se basan en motivos relacionados con el trabajo, independientemente de la raza, el color, la religion, el sexo, la orientacion sexual, la identidad de genero, la edad, el origen nacional, la discapacidad, el estado civil, la informacion genetica, el estado de veterano protegido o cualquier otro estado protegido por la ley del solicitante. Estamos comprometidos a brindar apoyo razonable a los solicitantes discapacitados en nuestro proceso de reclutamiento. Si necesita ayuda y se siente comodo compartiendo esto, haganoslo saber. Acerca del dsm-firmenich Como innovadores en nutricion, salud y belleza, dsm-firmenich reinventa, fabrica y combina nutrientes, sabores y fragancias vitales para que la creciente poblacion mundial prospere. Con nuestra amplia gama de soluciones, con nuestros ingredientes naturales y renovables y reconocidas capacidades cientificas y tecnologicas, trabajamos para crear lo que es esencial para la vida, deseable para los consumidores y mas sostenible para el planeta. dsm-firmenich es una empresa suizo-holandesa, que cotiza en Euronext Amsterdam, con operaciones en casi 60 paises e ingresos de mas de 12.000 millones de euros. 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©2023 dsm-firmenich – All rights reserved
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